Privacy Policy
Effective date: August 28, 2026
This Privacy Policy explains how BuySellNow collects, uses, stores and protects information when you use the BuySellNow website, account, P2P marketplace, wallet, deposits, withdrawals, trade chat, dispute tools, identity verification and related services.
1. Information we collect
Depending on the services you use, we may collect information you provide directly, including your username, email address, profile information, phone number, country, identity-verification information and documents, and information included in trade communications or support requests.
We also collect service and security information such as IP address, browser/device information, login events, timestamps, pages and actions used on the platform, transaction references, wallet addresses, deposits, withdrawals, conversion activity and account status.
2. How we use information
- Create and maintain your BuySellNow account.
- Authenticate users and protect accounts against unauthorized access.
- Operate P2P trades, escrow, disputes, deposits, withdrawals and balance conversions.
- Perform identity verification and security, fraud-prevention and risk checks.
- Send transactional messages such as account verification, password recovery, trade and withdrawal notifications.
- Provide customer support and resolve disputes.
- Maintain platform security, reliability, auditing and legal compliance.
- Improve the functionality and user experience of BuySellNow.
3. Cryptocurrency and transaction information
When you use cryptocurrency features, we may process wallet addresses, asset types, amounts, transaction identifiers, blockchain/network information and related status information. Blockchain transactions may be publicly visible on their respective networks and may not be removable from the blockchain by BuySellNow.
4. Third-party service providers
BuySellNow may use service providers needed to operate the platform, including infrastructure, email, identity-verification, security and cryptocurrency payment or payout providers such as NOWPayments. Information shared with a provider is limited to what is reasonably necessary to provide or secure the relevant service and may be subject to that provider's own privacy terms.
5. Cookies and similar technologies
BuySellNow may use essential cookies and session technologies to keep users authenticated, protect forms, maintain security and remember necessary settings. Disabling essential cookies may prevent parts of the platform from working correctly.
6. Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure or destruction. No internet service can guarantee absolute security, so users should use strong, unique passwords and protect their account credentials and verification codes.
7. Data retention
We retain information for as long as reasonably necessary to provide the services, maintain transaction and security records, resolve disputes, meet legal or regulatory obligations, and protect the platform and its users. Certain transaction information may need to be retained even after an account is closed.
8. Your choices and rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to ask questions about how your information is processed. Some information cannot be deleted where retention is required for legal, security, accounting or transaction-integrity reasons.
9. Children
BuySellNow is not intended for persons under 18 years of age. We do not knowingly create accounts for children. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
10. Changes to this policy
We may update this Privacy Policy when our services, security practices or legal requirements change. The latest version will be published on this page with an updated effective date. Material changes may also be communicated through the website or email when appropriate.
11. Contact BuySellNow
For privacy questions, data requests or concerns about this policy, contact us at buysellnow@smglobal-lda.store.
12. Acceptance
New users must confirm that they have read and accepted this Privacy Policy during account registration. The date and policy version accepted are recorded with the new account. Continued use of BuySellNow after a policy update may be subject to the updated policy where permitted by applicable law.